Returns & Exchanges

Due to the perishable nature of our non-alcoholic aperitifs, we cannot accept physical returns of opened or unopened bottles. If your order arrived damaged or you are unsatisfied with your experience, please reach out to us within 14 days of delivery for a full refund or replacement.

Return Process

• 1.
  Contact Support

  Email our team at hello@drinkghia.com with your order number and a brief description of the issue.

• 2.
  Provide Documentation

  In the event of shipping damage or breakage, please attach a clear photo of the package and its contents for our quality assurance team.

• 3.
  Review Process

  Our team will review your request within 48 hours to determine eligibility for a refund or a complimentary replacement shipment.

• 4.
  Resolution

  Once approved, refunds are processed immediately to your original payment method, or a tracking number for your replacement will be sent to your inbox.